Request for Miles (Miles & More)

Forgot to show your Miles & More card?

Rest assured! You can claim the miles you are entitled to retroactively up to 6 months after the date of purchase.
Simply fill-in the “request for miles” form here below and International Duty Free Belgium will take care of the rest.

• This offer is only valid in the IDF duty free shops at Brussels Airport, with the exception of tobacco.
• It is only applicable to passengers with a valid boarding pass from Brussels Airlines or Lufthansa.
• A minimum purchase of 25€ per day in the same IDF Duty Free shop is required.
• If you spend different small amounts in our shops on the same day, which exceed the amount of 25€, you can ask your miles below.
• Adding a scan of your cash receipt(s) with barcode is mandatory to obtain your miles.

We will deal with your requests during office hours:

From Monday till Thursday: 8:30 a.m. – 5:00 p.m.
Friday:   8:30 a.m. – 3:30 p.m.